You need help?

FREQUENTLY ASKED QUESTIONS

HOW DO I ACCESS MY PURCHASED VIDEOS ON THE WEBSITE?

expand_less
expand_more

Make sure you are logged into your website account. Now, press 'My account' that is located between 'Contact' and 'FAQ'. Your videos should show up here.

WHAT IS THE DIFFERENCE BETWEEN THE CELLERCISER® AND OTHER REBOUNDERS?

expand_less
expand_more

A Cellerciser gives you access to achieving and sustaining a Trophy Body for life. What sets the Cellerciser apart from any other Rebounder is that the space age mat will never stretch so your bounce will stay firm and resistant to pronation of the feet for life. The springs (unlike bungees) adapt to all different fitness efforts and body weights (up to 350lbs) which makes it safe and powerful for anybody and any type of training. It is low to the ground (unlike the Bellicon) making it safe for young children and elders. Unlike any other rebounder on the market, it comes with all of these things: a free handle bar worth $99, a durable traveling case (with the trifold) or carrying case (with the bifold), a free DVD that shows different moves targeting the strengthening and healing of different body parts, and has free shipping in the continental U.S.


For a Rebounder that is built to last a lifetime, it’s an amazing value. They also include a five year warranty and have the friendliest customer service we could ask for.

WHAT IS THE DIFFERENCE BETWEEN THE BI-FOLD AND THE TRI-FOLD CELLERCISER®?

expand_less
expand_more

The Tri-Fold costs $639.99 and the Bi-Fold costs $499.99. They are exactly the same unit but the bi-fold folds in half, includes a taco shaped duffel bag and comes with a wider performance bar. The Tri-fold folds into 3, comes in a rolling dolly case that makes it much easier to travel with and comes with a narrow, more streamlined performance bar. We recommend the Tri-Fold for maximum convenience when traveling as well as for the new and improved performance bar.

SHOULD I JUMP WITH AN INJURY?

expand_less
expand_more

We recommend consulting with your physician before beginning any exercise program ESPECIALLY if you have an injury. There are great ways to help heal many different injuries while gently jumping but we must use caution. Here are some tips:


💎 Get on your jumper, stabilize your injury, rub the sore area with your fingertips and gently bounce. Do NOT JUMP, just gently bounce. This is a method of reflexology.

💎 Once you feel you have rubbed some of the pain out, begin to stretch the sore area the best you can WITHOUT aggravating it further. We want to bring blood flow to the area and help unravel scar tissue build up WITHOUT further injuring ourselves. This takes patience and time. Aim to rehab your injury 2-5x a day for a week or more before returning to your normal jumping routines or beginning your jumping journey. If you need further assistance, join the I Jump Instead Facebook group and let our Trophy Jumpstar's help you. It's likely someone else has healed this same injury. 

DID YOU GET FOOT PAIN WHEN YOU STARTED JUMPING?

expand_less
expand_more

Any aches and pains that show up are weaknesses being exposed by the powerful effects of jumping. Our human bodies have been jump-less for most of our lives which has caused an accumulation of stagnant energy all over the body. Thank God for jumping to shake up and release it because this stagnant energy can lead to more serious problems. When beginning our jumping journey, we need to take it slow. We also need to drink a sufficient amount of water and eat healthily. If you experience foot pain, try sit bouncing. Hold onto the bar and stabilize your back as well. Sit bouncing strengthens the back immensely but often we can't sustain sit bouncing for too long because of our lack of back strength. Do short bounce sessions to begin with, then work your way up. Try standing and sitting. Do whatever feels best. 

HOW MANY HOURS DO YOU LADIES JUMP A DAY?

expand_less
expand_more

About 1 hour most days. That would include gentle bouncing too.

Regardless of how much we jump everyday, how much would you have to jump everyday for you to believe you will get results as fast as you want them? Before you say hours and hours, why not experiment? Try starting with 10 minutes a day, then 10 minutes 2x a day, then 3x a day. Then do 20 minute sessions 2-3x a day. Then do 45 minutes in the morning and 15 minutes in the afternoon. See how you feel after jumping. Are you feeling fatigued? Are you eating enough? Are you drinking enough water? Do what it takes to make it work. If you were to prescribe the perfect formula for success to someone else, follow your own formula. You will be surprised at how much MORE you can do than you think. 

SHOULD I BE GOING AS FAST AS YOU IN YOUR TROPHY BODY TRAINING ROUTINES?

expand_less
expand_more


We are all on different pages of a 1000 page book. If you go at my pace, you may be WAY ahead of yourself. If you overwork your body, you will only set yourself back. This is not a race to the finish line, but a transition to freedom. You must read every page of the book to complete the book. This means you must be in tune with your own body, and go at your own pace. Don't focus on speed, focus on FORM. You must have a mind-muscle connection to get your Trophy Body. You can't do the routines mindlessly and hope for weight loss. You need to be in your own body every second of the routine, working at strengthening your muscles. This is done best by not listening to music so you can be focused on your muscles as much as possible. We don't want to waste anytime.

WHAT ARE ISO-FLEX BALLS, WHY SHOULD I USE THEM AND WHERE DO I BUY THEM?

expand_less
expand_more

Iso-flex balls are microbead-filled hand massage squeeze balls. They weigh 5 ounces each and are double lined with natural latex. We use them to help contract our arm muscles while jumping. It is entirely up to you whether you want to use them or not. It is not recommended to use ANY weights while jumping on a rebounder, but we make the exception with these 5 ounce hand massage balls. USE WITH CAUTION. If you feel any discomfort in your shoulders, elbows, or wrists, STOP using them. You need to build up your strength in these areas before you can begin using them again. If you want to give them a try, they are available on our website. Click 'Shop', then 'Jumping Essentials'. 

DO I JUMP WHEN I'M ON MY CYCLE? 

expand_less
expand_more

We do NOT jump the first day of our cycle (unless we start after our training session) other than very gentle baby bouncing for 2 minute sessions a few times a day. Go by how you feel. 

ARE THERE EVER DISCOUNTS ON THE CELLERCISER®?

expand_less
expand_more

They are selling for a discounted price right now. You get a free handle bar worth $99, a free very durable carrying case (with the Bi-fold-$499), a free well made 'carry-on' size rolling case (with the Tri-fold-$639), a free DVD, and free shipping. For such an excellent built-to-last-a-lifetime rebounder, that's a huge value. Get one today before the prices go up.

HOW TO USE THE I JUMP INSTEAD WEBSITE AS A NEW USER:

expand_less
expand_more

They are selling for a discounted price right now. You get a free handle bar worth $99, a free very durable carrying case (with the Bi-fold-$499), a free well made 'carry-on' size rolling case (with the Tri-fold-$639), a free DVD, and free shipping. For such an excellent built-to-last-a-lifetime rebounder, that's a huge value. Get one today before the prices go up.


expand_less
expand_more



Still Have Questions?

If we haven't answered your specifc question please fill out the form and let us know how we can help you.